Legal · Privacy
Privacy Policy
Pressure Pros HQ ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at pressureproshq.com or use our services.
1. Information We Collect
We collect the following types of personal information when you submit a booking request or contact us:
- Name (first and last)
- Email address
- Phone number
- Service address (street, city, ZIP)
- Service preferences and scheduling details
- Any notes or special instructions you provide
We also automatically collect certain technical information when you visit our website, including IP address, browser type, referring URLs, and pages visited, through cookies and analytics tools.
2. How We Use Your Information
We use your personal information to:
- Confirm and fulfill your service bookings
- Contact you to schedule, confirm, or follow up on service appointments
- Send service reminders and account notifications
- Process payments for services rendered
- Respond to inquiries and customer support requests
- Improve our services and website experience
- Send occasional marketing communications (you may opt out at any time)
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers: Companies that help us operate our business (e.g., CRM software, payment processors, scheduling tools) under strict confidentiality agreements
- Legal compliance: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you
4. Cookies and Tracking
We use cookies and similar tracking technologies (including Google Analytics and Meta Pixel) to understand how visitors use our website, measure the effectiveness of our advertising, and improve our services. You may disable cookies in your browser settings; however, some features of our website may not function properly as a result.
5. Data Retention
We retain your personal information for as long as necessary to provide services, maintain our business records, and comply with legal obligations. Customer records are generally retained for a period of 3 years following your last service date, after which they are securely deleted or anonymized.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time by replying STOP to any text or clicking "unsubscribe" in emails
To exercise these rights, contact us at mason@pressureproshq.com.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: mason@pressureproshq.com
- Phone: (678) 502-8366
- Address: Pressure Pros HQ, Alpharetta, GA 30022